Return policy
RETURN DUE TO CANCELLATION
If you have changed your mind, you can simply withdraw from the product as long as:
- Communicate with CASA DO DOCE FRUIT COOKY by email to [email protected], informing the order number and your personal data (Name and CPF). The deadline to give up the purchase of the product is up to seven (7) calendar days, counting from the date of receipt.
- Only returns of non-violated/altered products and packaging will be accepted.
- The product must be in the original packaging;
- Products returned to CASA DO DOCE FRUIT COOKY must be accompanied by the Invoice.
- IMPORTANT: in case of return, the refund of the values will be processed only after receipt and analysis of the conditions of the product. The refund will be made in the total value of the returned/cancelled product. The cost of shipping the item and return shipping will be on us.